Terms of Use

Give accurate company and contact details, keep your sign-in private, and make sure the people you add are allowed to act for your company. Your company admins are responsible for the roles they give.

We verify companies before they can send documents to others, and we may decline or suspend an account that gives false details or misuses the service.

The records and files you create belong to your company. You allow us to store and process them only to provide the service, as described in the Privacy Policy. When you send a document to another company, they can see and keep that document.

Don’t use ConfluxB2B for anything unlawful, to send spam or misleading documents, to upload malicious files, or to try to access data that isn’t yours.

During the pilot, companies taking part use ConfluxB2B free of charge for the agreed pilot period. Vendors and customers you invite can respond to your documents free of charge. Before any paid plan starts, we will tell you the price in advance, and nothing is charged without your agreement.

We work hard to keep ConfluxB2B available and correct, and we’re improving it continuously — especially during the pilot. Features may change, and the service is provided as it is, without guarantees beyond those the law requires.

You remain responsible for your business decisions, approvals and payments, and for keeping your statutory records (such as your accounting records).

To the extent the law allows, we are not liable for indirect losses such as lost profit or business interruption. Our total liability is limited to the amount you paid us for the service in the twelve months before the claim (which may be nothing during a free pilot).

You can stop using ConfluxB2B at any time and ask us to export or delete your company’s data. We may end or suspend access for serious or repeated breaches of these terms, with notice where reasonable.

These terms are governed by the laws of India. For questions, email support@confluxb2b.com.